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Privacy Policy

Last updated: August 20, 2026

At Savanna Journeys, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our safari tour services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Book a safari tour or request information
  • Contact us via phone, email, or contact forms
  • Subscribe to our newsletter
  • Create an account on our website
  • Participate in surveys or promotional activities

Types of Personal Information

  • Name and contact information (email, phone number, address)
  • Passport and travel document information
  • Payment and billing information
  • Travel preferences and special requirements
  • Emergency contact information

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our safari tour services
  • To process bookings and manage your travel arrangements
  • To communicate with you about your bookings and provide customer support
  • To send you marketing communications (with your consent)
  • To improve our services and develop new offerings
  • To comply with legal obligations and protect our rights
  • To ensure the safety and security of our guests during tours

Information Sharing and Disclosure

We may share your personal information in the following situations:

  • Service Providers: With trusted third-party vendors who assist us in operating our business
  • Business Partners: With hotels, lodges, transport providers, and other tour operators
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with any merger, sale, or transfer of our business

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

You have the right to:

  • Access and receive a copy of your personal information
  • Correct or update your personal information
  • Delete your personal information (subject to legal requirements)
  • Object to or restrict the processing of your information
  • Withdraw consent for marketing communications

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

+254 742 779 434 / +254 720 798 090
journeyssavanna@gmail.com